The representative console Microsoft office mac 2016 updates. You also can select the public portal through which you want your customer to enter the session. The expiration time applies only to the length of time the key can be used to start a session and does not affect the length of the session itself.įor more information, please see 'Maximum Session Key Timeout' in Security: Manage Security Settings.Įxternal apple keyboard not working. Set how long you want this session key to remain valid. The Session Key button at the top of the representative console.The Start button at the top of the representative console.The Support menu of the representative console.When your customer calls with a support request, generate a new session key from: The methods by which the Secure Remote Access Appliance generates session keys are proprietary information. They simply route the customer to the appropriate team or rep and are valid for a limited time. Session keys are not used for authentication. Generate a Session Key to Start a Support Sessionĭependent upon your account permissions, one method of starting a support session is through the use of one-time, randomly generated session keys. Check the app's preferences or documentation, or contact the app's developer. If these steps don't work for an app, the app might have its own setting for reopening windows.
#Ara.apple.com session key windows#
This doesn't change the setting, but the app forgets any windows that were open the last time you quit the app. Or press and hold the Shift key while opening an app. To prevent apps from remembering the windows they had open, choose Apple menu > System Preferences, click General, then select 'Close windows when quitting an app.' Often this is controlled by a setting within the app.
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